Recognized as an innovator and thought-leader in the digital industry, Milton Pappas is an accomplished senior digital and marketing executive with a track record of driving growth in the highly competitive retail space. He has extensive experience in the retail and marketing and e-commerce industries with skills that span customer-based strategies and digital transformation.
Milton has had a long and successful career spanning a diverse portfolio of industries, including publishing and retail. He was formerly Chief Marketing Officer of Hudson’s Bay Company where he oversaw the strategic direction and performance of all marketing efforts for the Company’s North American retail banners and led the Marketing Center of Excellence (COE). He joined HBC as the Senior Vice President of Digital Marketing in September 2016.
Before joining HBC, Milton was the Chief Digital Officer of New York & Company, where he was responsible for e-commerce and the overall digital strategy for the company. Prior to that, he was President of Ecommerce at Nine West Group where he was accountable for driving the ecommerce businesses for Nine West, Jones New York, and Easy Spirit. Before Nine West Group, he was Vice President, e-commerce at Toys ‘R’ Us US, where he provided leadership for all web-based businesses. Milton also held various leadership positions at Redcats USA (now Full Beauty Brands), including Executive Vice President of business development and Executive Vice President of marketing and e-commerce where he led the company’s transformation from a catalog media model to a digital/ecommerce centric organization.
Milton is a board member of Shop.org, the digital division of the National Retail Federation, and a member of the NRF CMO Council. He has been recognized by Hot Topics as one of the 100 most innovative Chief Digital Officers globally. He was also recognized by the Chief Digital Officer Club as one of the Top 50 Chief Digital Officer influencers.
Milton holds a Master of Business Administration degree from Pace University and Bachelor of Science degree from Bentley University.