Designing differentiated experiences across all consumer-facing channels
How AI Can Improve Operational Efficiency
Ecommerce and Innovation Presentations from IRCE 2019
Turning the Threat of Brands Going Direct Into a Win-Win by Putting the Customer First
Ecom and Logistics Seminar in Fort Wayne, IN
How Next-Gen Store Associates Use Clienteling to Drive ROI
Omnichannel presentation at HFN Total Home Omnichannel Retail 2017
Keynote presentation "Navigating Omnichannel Successfully" at AAPEX 2017
How to deliver the optimal digital experience in today’s omnichannel world
Business success depends greatly on how we set up our organizations.
NRF2017 session: How Bonobos is Driving the Omnichannel Vision
Understanding eGrowth for B2B in Today’s Omnichannel World
Understanding Omnichannel in the Footwear Industry
NRF 2016 Breakout Session - Connected Stores: How to Serve the Digital Customer
NRF 2016 Big Ideas Session - Moving Beyond Traditional Content in Commerce
NRF 2016 Big Ideas Session - Empowering the Next Generation Store Associate
Global Ecommerce Expansion: It's a Small World After All
"Personalization is the New Omnichannel" presented at NRF's 2015 Big Ideas Session
Usability Testing: The Real Voice of the Consumer - IRWD+MC 2014
IRCE 2014 Technology Workshop presentations
NRF14 - Big Ideas Mobile presentation
NRF14 Big Ideas - Omnichannel