Anton Chekhov

Knowledge is of no value unless you put it into practice

Best Practices and Key Questions

Best practice makes perfect. Our Best Practices Checklists and Key Questions are your go-to guides for getting the most out of your retail, ecommerce and omnichannel strategies. Cross-check our recommendations against your own experiences and ask the right questions to evaluate and select the best fitting technology solutions. By learning the most pertinent things to ask providers in all major categories, you’ll quickly and easily be able to increase your chances of finding the right vendors that will best address your unique situation.


 Affiliate Marketing

 B2B eCommerce


Comparison Shopping / Marketplaces

Consultancy/Professional Services

Content Onboarding

Content Delivery Networks

Content Mgmt Systems

CRM Systems

Customer Care

Customer Satisfaction

Data Mining / Warehousing

Digital Merchandising

Direct-to-Consumer Ecommerce

Ecommerce Platforms

Enterprise Resource Planning
Email Marketing

Gift Cards

Global Ecommerce

Internet Security

ISP / Hosting


Loyalty / Promotions Mgmt

Mobile Commerce

Mobile Retail Tech


Online Catalog/Catalog Mgmt

Online Customer Support

Order Mgmt Systems (OMS)

Organizational Design

Payments / Fraud

Point of Sale (POS)

Product Info Mgmt (PIM)

Responsive Design

Rich Media

Search Engine Mktg / PPC

Search Engine Opt (SEO)


Site Search

Social Media

Systems Implementation

Web Analytics

Web Design / UX

Website Monitoring / Performance

Web Optimization/Testing

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