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BEST PRACTICES AND KEY QUESTIONS
Affiliate Marketing
B2B eCommerce
Comparison Shopping / Marketplaces
Consultancy/Professional Services
Content Onboarding
Content Delivery Networks
Content Mgmt Systems
CRM Systems
Customer Care
Customer Satisfaction
Data Mining / Warehousing
Digital Merchandising
Direct-to-Consumer Ecommerce
Ecommerce Platforms
Enterprise Resource Planning
Email Marketing
Gift Cards
Global Ecommerce
Internet Security
ISP / Hosting
Logistics
Loyalty / Promotions Mgmt
Mobile Commerce
Mobile Retail Tech
Omnichannel
Online Catalog/Catalog Mgmt
Online Customer Support
Order Mgmt Systems (OMS)
Organizational Design
Payments / Fraud
Personalization
Point of Sale (POS)
Product Info Mgmt (PIM)
Responsive Design
Rich Media
Search Engine Mktg / PPC
Search Engine Opt (SEO)
Shipping
Site Search
Social Media
Systems Implementation
Web Analytics
Web Design / UX
Website Monitoring / Performance
Web Optimization/Testing
WHITEPAPERS
WP24 – Digital Experience Equation
WP23 – B2B Commerce Effectiveness
WP22 – Responsive Design for Commerce
WP21 – Mobile Now. Before Web.
WP20 – Ecommerce Platform Jungle
WP19 – PIM for Brand Manufacturers
WP18 – Omnichannel OMS
WP17 – Content in Commerce
WP16 – Brand Manufacturers Going D2C
WP15 – PIM for Retailers
WP14 – Global Ecommerce
WP13 – Next Gen Info & Data Mgmt
WP12 – Midmarket Retailers
WP11 – Product Content Onboarding
WP10 – B2B Ecommerce
WP9 – Omnichannel Operations
WP8 – Site Search vs. Re-Platforming
WP7 – Humanizing Hosting
WP6 – Crosschannel Org
WP5 – Post-Purchase Email Mktg
WP4 – PIM & Re-Platforming
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