Based on your digital diagnostics outcome, build or refine your strategy to meet customer demand and optimize operations. Do you have a well-developed digital strategy with the corresponding resources – technology and people – to support it?
This conversation is about:
- reviewing the key pillars of a successful digital and omnichannel strategy
- discussing the top things that need to be on your radar
- examining how to execute on the strategy, focusing on the human resources and technology capabilities needed to succeed in a digital-first world.