Presented at: VTEX DAY, Sao Paulo

Digital Transformation

• Engage in a consistent, personalized way across channels

• Customer-first mentality instead of products-first mentality

• Empower stores to serve omnichannel customers

• Weave omnichannel into the fabric of the entire organization

• Invest in a digital-first culture within leadership and the rest of the team

• Invest in data and integrated technology – this will lead to more personalized experiences across all touchpoints

.

Bernardine Wu, Founder & CEO
FitForCommerce