
How to deliver the optimal digital experience in today’s omnichannel world
Presented at: VTEX DAY, Sao Paulo
Digital Transformation
- Engage in a consistent, personalized way across channels
- Customer-first mentality instead of products-first mentality
- Empower stores to serve omnichannel customers
- Weave omnichannel into the fabric of the entire organization
- Invest in a digital-first culture within leadership and the rest of the team
- Invest in data and integrated technology – this will lead to more personalized experiences across all touchpoints
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Speakers:
Bernardine Wu, Founder & CEO
FitForCommerce
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