Presented at: Shoptalk 2017 Workshop

Business success in today’s customer-centric environment depends greatly on how we set up our organizations. Leadership, culture, structure, talent/skills, resources, and enablement are just as–if not more–important than product, technology, and operational strategies in serving the customer. This interactive session will focus on thee key factors and techniques that ensure business success. Through shared market data and best practices, attendees will work through organization evaluations, challenges and options to arrive at directional and actionable takeaways.

Bernardine Wu, Founder & CEO
FitForCommerce

Cynthia Kounaris, Chief Strategy Officer
FitForCommerce