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Kana Fukushima
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Kana Fukushima2019-08-13 10:49:102019-08-13 10:51:06Designing Digital Customer Experiences that Turn HeadsOmnichannel Retail Index: How Do You Stack Up?
Presented at: HFN Total Home Omnichannel Summit 2017
Bernardine Wu presented the findings of FitForCommerce’s 4th annual Omnichannel Retail Index; which we compiles through 120+ physical store and online mystery shopping visits using 200 criteria for scoring. Find out which retailer scores are rising and falling; and why; as well as the areas of unified commerce that continue to challenge even the best operators.
Speaker:
Bernardine Wu, CEO, FitForCommerce
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Kana Fukushima
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Kana Fukushima2019-08-13 10:49:102019-08-13 10:51:06Designing Digital Customer Experiences that Turn Heads
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Kana Fukushima
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Kana Fukushima2017-11-03 09:08:132020-04-06 13:09:08HFN2017
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Kana Fukushima2017-11-02 08:47:052019-05-09 15:21:52AAPEX2017
