Artificial Intelligence (AI) is already on the path to becoming one of the most important business accelerants since the Internet. Applied well, it is a data-devouring technology that empowers businesses to create competitive advantages that were impossible even two years ago.

This report will demystify AI and show you how it can impact all areas of your business – from customer-facing experiences to backend operations, and even the nature of the organization itself. Getting your head around this subject quickly will help you better understand how to envision business-advancing solutions and collaborate with your peers.

• Understand what AI means in terms of true capabilities and business benefits
• Learn which areas of a retail organization can benefit from AI, from customer-facing to back-end operations
• Get beyond the buzzwords and breathless marketing claims when examining the many solutions available to you
• Understand the organizational implications in terms of process efficiency, corporate agility and competitive advantage
• Be proactive in managing the short- and long-term implications for your team members and your leadership
• Learn the most common impediments to AI adoption and how to overcome them
• Develop ideas for framing a workable and affordable crawl/walk/run plan that you can start today as Phase 1 of a long-term roadmap