FitForCommerce Innovation Theater – Booth #1701
- Tuesday June 7, 5:00-5:20pm
- Wednesday June 8, 5:00-5:20pm
THE DIRTY LITTLE SECRET ABOUT CUSTOMER EXPERIENCE
It’s time for us to reveal the dirty little secret about customer experience. In this breakout session with Johan Boström, the e-commerce and content management veteran will discuss the importance of targeting specialized content to each individual consumer to ensure a positive and enjoyable customer experience. Boström will offer key tips, important examples and provide crucial guidance on how to create the memorable experience that will establish a customer loyalty like no other.